基(ji)(ji)層(ceng)(ceng)是(shi)社會治理(li)的基(ji)(ji)石,唯有練就(jiu)“繡花功夫”,持(chi)續進行嚴標(biao)準、細打(da)磨,方(fang)能(neng)激(ji)活(huo)基(ji)(ji)層(ceng)(ceng)治理(li)這一“神經末梢”,不(bu)斷(duan)(duan)提升人(ren)民(min)群(qun)眾的滿(man)意度與(yu)幸福感。南郊農場物業(ye)公司(si)緊扣業(ye)主需(xu)求(qiu),從小(xiao)處著眼(yan)、精(jing)準施策,不(bu)斷(duan)(duan)加固(gu)基(ji)(ji)層(ceng)(ceng)治理(li)根基(ji)(ji),促(cu)進業(ye)主關注的熱點(dian)、難點(dian)問題在一線得到協商與(yu)解決,真正實現(xian)共商、共治、共享、共贏(ying)的局面(mian)。
增設充電樁,確保安全充電無憂。針對業主(zhu)電(dian)(dian)(dian)動自行(xing)車(che)充(chong)(chong)(chong)電(dian)(dian)(dian)需求,持續優(you)化布局(ju)。舊宮新(xin)苑南區原(yuan)車(che)棚及充(chong)(chong)(chong)電(dian)(dian)(dian)口(kou)分(fen)布不均,西側業主(zhu)充(chong)(chong)(chong)電(dian)(dian)(dian)不便,為解(jie)(jie)決此問題,消除電(dian)(dian)(dian)瓶入戶的安全(quan)隱患(huan),舊宮新(xin)苑項目(mu)部在18號(hao)樓北側增設充(chong)(chong)(chong)電(dian)(dian)(dian)樁(zhuang)組,可同(tong)時滿足(zu)近20輛電(dian)(dian)(dian)動自行(xing)車(che)安全(quan)充(chong)(chong)(chong)電(dian)(dian)(dian)與停放,有效緩(huan)解(jie)(jie)充(chong)(chong)(chong)電(dian)(dian)(dian)難題。同(tong)時,積(ji)極引導規范用電(dian)(dian)(dian),預防電(dian)(dian)(dian)動車(che)火災事故,確(que)保充(chong)(chong)(chong)電(dian)(dian)(dian)便捷安全(quan)。
管道搶修迅速,解民憂除隱患。近日,接(jie)業主反映(ying)潤(run)龍家(jia)園1號樓(lou)1單元東側車位反水(shui),物業人員立即響應,經過排查發(fa)現是自來水(shui)主管(guan)(guan)道(dao)因地面下沉變(bian)形導(dao)致爆裂(lie),在摸清(qing)管(guan)(guan)道(dao)基(ji)本(ben)情況后(hou),迅(xun)(xun)速(su)制定緊急(ji)(ji)搶(qiang)修(xiu)方案,聯(lian)合居(ju)委會(hui)迅(xun)(xun)速(su)組織開展緊急(ji)(ji)搶(qiang)修(xiu)工作,同時(shi)(shi)發(fa)布停水(shui)通知并(bing)設立臨時(shi)(shi)取(qu)水(shui)點,保障328戶高層(ceng)業主用水(shui)。經過兩小時(shi)(shi)搶(qiang)修(xiu),管(guan)(guan)道(dao)修(xiu)復(fu)(fu),供水(shui)恢復(fu)(fu),路面修(xiu)復(fu)(fu)平整(zheng),道(dao)路恢復(fu)(fu)暢通。
民有所需,我有所應。物業(ye)公司將繼續把(ba)“接訴即辦”作為(wei)物業(ye)與業(ye)主的“連心(xin)橋”,想(xiang)(xiang)業(ye)主所想(xiang)(xiang)、急(ji)業(ye)主所急(ji),第一時間響應、最(zui)大程度辦理業(ye)主反映的各(ge)項訴求,進一步(bu)推(tui)動重難點問(wen)題有效解決(jue),將“訴求清單”轉化為(wei)“滿意答卷”,不斷增(zeng)強業(ye)主的獲(huo)得感、幸(xing)福感和(he)安(an)全感。